Phonak

Phonak Infinio hearing aids in Singapore

Many people tell me the same thing: “I can hear… but I can’t follow conversations in noise.”
Phonak’s Infinio (Ultra) platform is built for exactly that — clearer speech, less listening effort, and a more automatic experience across your day.

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What is Phonak Infinio?

In simple terms: Infinio aims to keep speech clear as your environment changes — quiet rooms, traffic, cafés, meetings — so you spend less time “managing” your hearing aids and more time just living.

Automatic listening

AutoSense OS™ 7.0

The hearing aids automatically switch and blend settings based on what you’re doing — so you’re not constantly pressing buttons or changing programs.

  • Designed to adapt more precisely to changing listening situations.
  • Helpful for people who move between quiet + noisy places throughout the day.
Simpler maintenance

EasyGuard™ domes

Earwax is one of the most common reasons people get intermittent sound. EasyGuard domes add a protective membrane at the receiver, helping reduce wax-related interruptions and the hassle of frequent filter changes.

  • Designed to protect the receiver from earwax.
  • Often makes day-to-day upkeep simpler for busy adults and seniors.

The Phonak Infinio family we fit at Faith Hearing

We most commonly fit three Infinio options: a versatile rechargeable RIC (Ultra R), a “noise specialist” RIC (Ultra Sphere), and a custom in-the-ear option (Virto R Infinio). We’ll recommend based on your hearing test, ear anatomy, dexterity and what your real life actually looks like.

Receiver-in-Canal (RIC)

Audéo™ Infinio (Ultra) R

The all-rounder: for people who want a mostly automatic, rechargeable hearing aid with strong everyday clarity and dependable Bluetooth connectivity.

  • Battery: up to ~31 hours (varies with streaming and settings).
  • Who it suits: daily conversation, errands, office calls, family gatherings.
  • Why people like it: you can “set and forget” — it does most of the adjusting for you.
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AI speech-in-noise specialist

Audéo™ Infinio (Ultra) Sphere

The “restaurant and meeting” option: built for people who feel they are constantly guessing words in complex background noise. Sphere adds a dedicated AI chip (DEEPSONIC™) to separate speech from noise in real time.

  • Battery: up to ~56 hours (varies with usage; real life differs by person).
  • Who it suits: frequent social dining, group conversations, busy work environments.
  • What to expect: clearer speech in noise and less “listening fatigue” for many users.
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Custom in-the-ear • Rechargeable

Phonak Virto™ R Infinio

For people who want a custom in-the-ear hearing aid (no behind-the-ear piece). Virto is made from an impression/scan of your ear, then built to match your anatomy. That usually means a snug, stable fit — and for many users, a very “natural” feel.

  • Best for: those who prioritise discretion, comfort, or prefer an in-the-ear style.
  • Connectivity: Bluetooth features depend on model/market — we’ll confirm with your exact configuration.
  • Good to know: custom aids depend heavily on ear shape; we’ll check fit feasibility at your consult.
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Quick comparison: Ultra R vs Ultra Sphere vs Virto R Infinio

If you just want the “which one is for me?” view, start here. (Final suitability depends on your hearing test, ear anatomy and your day-to-day listening environments.)

Model Best for Style Battery (quoted max) Noise handling Notes
Audéo Infinio (Ultra) R Everyday clarity + convenience RIC (behind-the-ear with thin wire) ~31 hours Strong general performance Great “default” option for many first-time users.
Audéo Infinio (Ultra) Sphere Restaurants, meetings, group noise RIC ~56 hours ★ AI speech-in-noise focus (DEEPSONIC) Most suitable for people who spend a lot of time in complex noise.
Virto R Infinio Discreet, custom in-the-ear fit Custom ITE Depends on model/usage Good, varies by configuration Best outcomes come from accurate impressions + careful fine-tuning.

Why fit Phonak Infinio at Faith Hearing?

Hearing aids are not “buy and go.” The fitting, verification, counselling and follow-up fine-tuning matter just as much as the chip inside the device.

What we do in clinic

Testing + real-world verification

  • Comprehensive hearing assessment and needs discussion.
  • Speech-in-noise checks (where appropriate) to match the right technology to your listening goals.
  • Fine-tuning across multiple visits — because your brain needs time to adapt.

Who this is especially helpful for

If you’ve tried hearing aids before and felt “it helps… but I still struggle,” you likely need a different combination of technology + settings + counselling, not just “more volume”.

  • Frequent restaurant / group conversation struggles
  • Professionals who do calls + meetings daily
  • Older adults who want fewer buttons and more automatic hearing
  • Bimodal users (CI in one ear, hearing aid in the other)

Who are Phonak Infinio hearing aids suitable for?

Infinio models are commonly considered for mild to profound hearing loss depending on the exact device and receiver/power option. The best fit depends on your hearing thresholds, speech scores, ear health, dexterity and lifestyle.

Common goals we hear

  • “I want to follow conversations without constantly asking people to repeat.”
  • “I can manage at home, but I struggle badly in noise.”
  • “I want rechargeable + Bluetooth calls without fuss.”
  • “I want something discreet / in-the-ear if possible.”

When we might discuss alternatives

  • If speech clarity remains poor even with best-fit amplification (we may discuss cochlear implant options).
  • If chronic earwax/skin issues require different coupling or styles.
  • If your listening needs are mainly TV/phone and you prefer a simpler setup.

Frequently asked questions

What’s the difference between Ultra R and Ultra Sphere?

Ultra R is the versatile, all-round rechargeable RIC. Ultra Sphere is designed for people who struggle most in complex noise and adds a dedicated AI chip (DEEPSONIC) aimed at separating speech from noise in real time.

Virto can be an excellent option, but power and features depend on your hearing loss level, ear anatomy, and the exact Virto configuration. We’ll confirm whether you’re a good candidate during assessment (and explain trade-offs clearly).

Battery life varies with streaming, your hearing loss, and features used. We’ll set realistic expectations and show you how to charge and manage streaming so you don’t get caught short mid-day.

Infinio RIC models support universal Bluetooth connectivity. For Virto, features can vary by model and market — we’ll confirm compatibility with your phone and help pair your devices during fitting.

We’ll compare your listening goals and test results against multiple brands and technology levels, then recommend based on performance and fit — not marketing.

Book a Phonak Infinio consultation

Interested in Audéo Infinio (Ultra) R, Audéo Infinio (Ultra) Sphere or Virto R Infinio? We’ll guide you through testing, selection, fitting, and the follow-up fine-tuning that makes the technology actually work in real life.

Faith Hearing Specialists

#05-04 Orchard Medical Specialists Centre, Lucky Plaza
304 Orchard Road, Singapore 238863

Phone / WhatsApp: +65 8551 4556

Email: audiologist@faithhearing.com

What to bring
  • Your current hearing aids (if any)
  • Past hearing test reports (if available)
  • Your phone (for Bluetooth pairing)

This page provides general information and is not a substitute for personalised medical advice. Suitability and outcomes vary from person to person. Please consult your ENT specialist and audiologist for recommendations specific to your situation.